Preguntas Frecuentes

Clientes particulares

¿Cómo empezar ?

Simplemente elije un juego, selecciona una ubicación y compra el juego. Todos nuestros juegos funcionan tanto en teléfonos Android como iOS. Recomendamos jugar en equipos de 2-4 personas. Recibirás un código de inicio de sesión por compra para tu dispositivo móvil.
Sugerencia: asegúrate de que tu dispositivo esté con la batería completamente cargada antes de iniciar el juego y que tenga un paquete de datos.

¿Necesito instalar algo ?

Sí, se le pedirá que descargue nuestra aplicación (MooveGO) cuando escanee el QR de inicio de sesión que le enviamos o toque el enlace SMS. La aplicación se descargará automáticamente y cargará el juego seleccionado.

¿Dónde empieza el juego ?

Hay una descripción de la ubicación del juego cuando seleccionas tu ciudad. Dirígete al lugar más céntrico dentro de esa área y luego comienza tu juego. ¡Hay desafíos en todas partes a tu alrededor, por lo que es muy probable que estés situado muy cerca de tu primera misión. Muévete !

¿Cuánto dura el juego ? 

Todos los juegos duran entre 2 y 3 horas desde el momento en que inicias el juego. Puedes pasar todo el tiempo que desees jugando a los juegos, sin embargo, terminarán cuando se acabe el tiempo. Asegúrate siempre de clicar el botón de 'Iniciar' cuando estés en la zona de juego, preparado/a para empezar y evitar decepciones.

No recibí mis datos de inicio de sesión

Por favor envía  un email a info@escapping.com y te responderemos en una hora.

¿Los juegos son adecuados para todas las edades ?

¡Absolutamente, nuestros juegos están diseñados para toda la familia y amigos de todas las edades. Desde niños, jóvenes, adultos o seniors :-). Sólo son necesarias las ganas de jugar y pasarlo bien juntos. 

¿Hay soporte técnico?

Tenemos un correo electrónico de soporte técnico dedicado que se supervisa de 09:00 a 17:00, entre semana, y ocasionalmente el fin de semana. 

¿Qué sucede si mi teléfono se queda sin batería ?

¡Don't panic! Puedes escanear el código QR en otro dispositivo y continuar desde donde lo dejaste, ¡pero no te olvides de mirar el temporizador, para saber el tiempo que te resta para finalizar el juego. 

Clientes corporativos

How do I get started?

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If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

Do I need to install anything?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

Is there a guarantee?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

Another question

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

How do I get started?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text.

All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

Do I need to install anything?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

Is there a guarantee?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

What else?

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text. All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

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