Preguntas Frecuentes

Simplemente elije un juego, selecciona una ubicación y compra el juego. Todos nuestros juegos funcionan tanto en teléfonos Android como iOS. Recomendamos jugar en equipos de 2-4 personas. Recibirás un código de inicio de sesión por compra para tu dispositivo móvil.

Sí, se le pedirá que descargue nuestra aplicación (MooveGO) cuando escanee el QR de inicio de sesión que le enviamos o toque el enlace SMS. La aplicación se descargará automáticamente y cargará el juego seleccionado.

Hay una descripción de la ubicación del juego cuando seleccionas tu ciudad. Dirígete al lugar más céntrico dentro de esa área y luego comienza tu juego. ¡Hay desafíos en todas partes a tu alrededor, por lo que es muy probable que estés situado muy cerca de tu primera misión. Muévete !

Todos los juegos duran entre 2 y 3 horas desde el momento en que inicias el juego. Puedes pasar todo el tiempo que desees jugando a los juegos, sin embargo, terminarán cuando se acabe el tiempo. Asegúrate siempre de clicar el botón de 'Iniciar' cuando estés en la zona de juego, preparado/a para empezar y evitar decepciones.

Por favor envía  un email a info@escapping.com y te responderemos en una hora.

¡Absolutamente, nuestros juegos están diseñados para toda la familia y amigos de todas las edades. Desde niños, jóvenes, adultos o seniors :-). Sólo son necesarias las ganas de jugar y pasarlo bien juntos. 

Tenemos un correo electrónico de soporte técnico dedicado que se supervisa de 09:00 a 17:00, entre semana, y ocasionalmente el fin de semana. 

¡Don't panic! Puedes escanear el código QR en otro dispositivo y continuar desde donde lo dejaste, ¡pero no te olvides de mirar el temporizador, para saber el tiempo que te resta para finalizar el juego. 

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